Privacy Policy

We may collect information that you provide directly to us, information generated when you use our services, and certain information collected automatically.

Account Information

When you create or manage an account, we may collect information such as:

• Name
• Email address
• Account credentials
• Profile information
• Subscription and plan information
• Credit or usage information

Citation and Content Data

When you use Citations Checker to check or generate citations, you may provide information such as:

• Citation details
• Reference information
• Source information
• Documents or text submitted for analysis
• Generated citation results
• Citation checking history
• Generation history

We use this information to provide and improve the requested services.

Payment Information

If you purchase a paid plan, payment transactions may be processed through third-party payment providers. We may receive limited transaction information, such as payment status, subscription details, transaction identifiers, and billing information.

We do not need to store your complete payment card information when it is processed directly by our payment provider.

Automatically Collected Information

When you visit our website or use our services, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Referring pages
• Pages or features accessed
• Usage activity
• Approximate location derived from technical information
• Date and time of access

We may use collected information to:

• Provide and operate Citations Checker
• Process citation checks and citation generation requests
• Maintain your account
• Manage credits and subscriptions
• Provide customer support
• Process payments through our payment providers
• Maintain citation and generation history
• Improve our website, tools, and services
• Monitor service performance and security
• Detect and prevent fraud, abuse, and unauthorized activity
• Communicate with you about your account or service
• Send important service-related notifications
• Comply with applicable legal obligations

We will not use your information for purposes that are materially different from those described here without providing appropriate notice where required.

Citations Checker may process text, references, documents, URLs, and other information that you submit when using our citation-related tools.

We use submitted information to provide the functionality you request, including checking citations and generating references.

Some Citations Checker functionality may use automated or artificial intelligence-based technologies to process submitted information and provide results.

Depending on the feature you use, submitted content may be processed by Citations Checker or service providers that help us operate these features.

We take reasonable steps to use appropriate safeguards when working with service providers and technology partners.

Citations Checker may use cookies and similar technologies to operate the website, remember preferences, maintain sessions, understand website usage, and improve the user experience.

Cookies may be used for purposes such as:

• Authentication
• Security
• Preferences
• Analytics
• Performance
• Website functionality

You can control cookies through your browser settings. Disabling certain cookies may affect some website or application functionality.

We may use analytics and similar technologies to understand how visitors interact with our website and services.

Analytics information may help us understand:

• Which pages receive the most visits
• How users navigate the website
• Which features are used
• Website performance
• General usage trends

Where applicable, analytics providers may process information according to their own privacy policies.

We may share information with trusted third parties when necessary to operate and provide Citations Checker, including:

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss, or misuse.

You are also responsible for protecting your account credentials and should notify us if you believe your account has been accessed without authorization.

We retain information for as long as reasonably necessary to:

• Provide our services
• Maintain your account
• Keep required business records
• Resolve disputes
• Enforce agreements
• Meet legal and regulatory obligations
• Prevent fraud and abuse

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer required, we may delete, anonymize, or securely dispose of it where appropriate.

Depending on your location and applicable law, you may have rights concerning your personal information.

These may include the right to:

• Access information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request restriction of certain processing
• Object to certain processing
• Request a copy of certain information
• Withdraw consent where processing is based on consent

Some requests may be subject to legal or operational limitations.

To make a privacy-related request, contact us using the information provided below.